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在工作或生活中，经常会遇到同事向你求助，或者给同事添麻烦的事，这时候写一封向同事道歉的邮件，表示自己的歉意，应该是必不可少的。那么一封向同事道歉的邮件应该怎么写呢?向同事道歉的邮件有什么注意事项呢?下面就跟阿卡索外教网一起来瞧瞧吧!
道歉邮件的写法
这类邮件的写法比较有规律，一般都是开门见山地表达歉意。
接下来就应该说明自己没有及时提供帮助的原因，也可以询问对方目前问题是否已经解决，问自己还能做什么。假如你有某种补救办法，可以剔除可行的办法。记住在邮件中不要把过错归咎于别人。
最后还要再次道歉，表示真诚。态度真诚但不宜言过其实，避免使用过分夸张、自责的表达。同样地，还有商务邮件的开头和结尾回复格式都是有一定技巧的，注意内容要完整，层次要清晰。在工作中，许多外企公司都会对员工进行邮件格式、用语措辞进行针对性的职场英语培训，类似这样的商务往来邮件实用性非常高。
范文参考：
这是两封信，第一封是朋友给同事Marianne的求助信，想询问他是否有读过关于台湾和中国文化差异的文献作品，他做演讲时需要。但是Marianne却因为私事没能及时回复，因此这是一封Marianne写给朋友的道歉邮件。
Email from John Gu to Marianne
Dear Marianne,
How have you been? I was trying to reach you by phone1) earlier today but
you were not home.
A quick question for you: have you en coun tered any literature2)/writing
on differences, cul tur al or otherwise, between Taiwan and Main land China that
you can share with me or refer me to?
I am going to our head office in Arizona next week and I will be asked to
do a short presentation3) on the topic.
John Gu
Email Response from Marianne to John Gu
Dear John,
I am so sorry that I did not respond to your email or voice mail regarding
this request. I did not know any immediate resources, but I had every intention
of4) contacting you and brainstorming5) with you.
Courtney, my daughter, was sick and I have taken on6) a bit too much
between work and the children’s holiday activities. I am so sorry that I just
did not respond to you.
I hope your presentation in Arizona went well. Let me know when you have a
free moment how the trip went.
Sorry again for my dropping the ball especially for someone who is always
right there to help me out!
Warmest Regards,
Marianne
总体来讲，一封向同事道歉的邮件必须要诚恳地表达歉意，语气用词都必须经过斟酌，要显得真诚友善。对自己的错误面对面有些难以开口的话，
那么就试试用邮件向同事表示抱歉吧。没有写过道歉邮件的朋友，可以参考参考哦!
